Compliance Executive

The role of a Compliance Executive in Qoo10 is very unique. Our Compliance Executives deal with legal issues, risk management, investigates problems to discover solutions, and also conduct routine monitoring to ensure the quality within our platform.
Giosis is looking for passionate individuals who can master our unique system quickly and propose creative ideas to improve the system.
What will you be doing?
- Research Singapore legislations related e-commerce business
- Inspect company’s products and users, ensuring quality according to not only industry and government standards but also customer expectations
- Handle buyer disputes and legal claims from IPR owners and government agencies regarding IPR, counterfeit, and ordinance violations
- Transaction monitoring(credit card misuse, fraud investigation, fictitious transactions, charge back disputes)
- "Think outside the box”, attempting to stimulate unanticipated user behaviour, and determine and locate any weaknesses or faults in the system
- Provide customer service disputes and resolutions between sellers and buyers
- Mitigate issues between sellers and buyers and Qoo10
- Communicate with buyers, sellers and other team members around the region.
Who are we looking for?
- Candidate must possess at least a Diploma or Bachelor's Degree in any field.
- Strong observation skills and capable problem solving skills
- Candidates without experience are welcome to apply.
- 1 position available.
We invite the qualified applicants to send their detailed resumes including contact details and recent passport sized photograph to sea.recruit@qoo10.com with subject title: (Compliance)